Terms and Conditions

This page outlines the legal terms and conditions (“Terms & Conditions”) governing the sale of any products (“Products”) listed on this website (“Website”) to you. These Terms and Conditions are subject to potential changes, and it is advisable to review them before making a new purchase. We are committed to adhering to international standards in distance selling and e-commerce. If you have any concerns, please do not hesitate to reach out to us.

Terms and Conditions

By initiating a purchase of Products via our Website, you affirm your intention to enter into a contractual agreement with us for the acquisition of those Products at the specified prices as of the date and time of your order. We retain the right to adjust Product prices periodically, such as during promotional periods or in cases of pricing errors. If the correct price of a Product at your order date exceeds the initially stated price, we will contact you for instructions before accepting your order. The listed price excludes any applicable value-added tax (e.g., VAT, GST, or similar taxes or charges) by prevailing UAE laws.

To place an order, you click the ‘Confirm Order’ button after the checkout process on the Website. Throughout checkout, you’ll be prompted to provide payment details. By furnishing your personal and payment information, you authorize us to share such details with pertinent third parties, including payment processors and delivery companies. All mandatory fields must be completed, including a valid phone number, address, and email. Following this, we will send you an email confirming receipt, outlining your order details, and specifying any applicable delivery costs.

It’s important to note that the completion of the online checkout process and our confirmatory email do not constitute our acceptance of your order. Our acceptance occurs only upon delivery to you, contingent upon a full payment receipt. You can monitor your placed orders and their current status by visiting our website, clicking “Log in” at the right side of the page, and clicking “Order” at the bottom of the page “Track Your History.”

If, for any reason, we cannot fulfill your ordered Products, we will notify you and refrain from processing your order. This may be due to Product unavailability or the identification of a pricing error. If payment has already been made, we will promptly issue a full refund. 

Offers and Promotions

Periodically, we may introduce promotional offers on the website, and during these instances, particular terms and conditions will be applicable. These offers may have specific time constraints, and orders may not be eligible if they are not entirely processed by you within the stipulated time frame. Combining offers with other promotions, offers, or voucher codes may not be permissible unless explicitly stated otherwise. We retain the right to modify or conclude a promotion at any time without prior notice.